Privacy policy

Last updated: 31/05/2025

Welcome! This Privacy Policy explains how I collect, use, and protect your personal information when you visit or make a purchase from my website. Your privacy matters, and I’m committed to keeping your data safe and secure.

1. What information I collect

When you browse or shop on my website, I may collect the following:

• Personal information: name, billing/shipping address, email, phone number.

• Payment details: via secure third-party payment processors (e.g., Stripe, PayPal). I do not store your card details.

• Order information: products purchased, date of purchase, and order history.

• Technical data: IP address, browser type, time zone, and how you interact with the site (via cookies and analytics tools).

2. How I use your information

I only use your data to:

• Process and deliver your orders.

• Communicate with you about your purchase or respond to enquiries.

• Improve website experience and service.

• Comply with legal obligations.
  

I do not sell or rent your data to anyone.

3. Sharing your data

I only share your data with trusted third parties who help me run the business, such as:

• Payment processors (e.g., PayPal, Stripe).

• Delivery services (e.g., Royal Mail).

• Website analytics providers (to improve site performance).

All third parties must respect your data and comply with the law.

4. Cookies

My website uses cookies to give you the best browsing experience and collect anonymous analytics. You can manage your cookie preferences in your browser settings.

5. Data retention

I keep your personal data only as long as necessary:

• For fulfilling orders and legal obligations (e.g., tax records kept for 6 years).

• To resolve disputes or enforce policies.

• To comply with any legal obligations.

6. Your rights

Under the UK GDPR, you have the right to:

• Access the personal data I hold about you.

• Request corrections to incorrect data.

• Request deletion of your data (unless needed for legal reasons).

• Withdraw consent where processing is based on consent.
  

To exercise these rights, please contact me directly.